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1. How does VoIP (Voice over Internet Protocol) work? What makes it different from traditional phone service?
2. What are the advantages of VoIP?
3. What are the disadvantages?
4. What equipment do I need to run the Nuvio service?
5. What shipping method do you use?
6. Can I transfer my existing telephone number to Nuvio?
7. Will Nuvio contact my current telephone company so that my old, legacy telephone service will be cancelled?
8. Can I use my Nuvio account with a dial up internet connection?
9. Is the adaptor I need to use your service included in the service plans?
10. Does Nuvio support FAX machines, modems, TIVO boxes, or DirectTV boxes?
11. Why should I want voice services over my internet connection?
12. Is there a difference between using DSL or Cable modem when using Nuvio? Which do you recommend to use?
13. Is there a way to connect all of the phones in my house to Nuvio?
14. When I first power up my adaptor, how long should I wait before picking up the handset to get dial tone?
15. What if I forget my Nuvio phone number? Is there a phone number that I can call?
16. I have DSL on my regular telephone line. Is it possible to cancel the telephone service and still keep my DSL connection?
17. Can you ship to international addresses (outside the United States)?
18. Does Nuvio support virtual phone numbers (a number somewhere else that also rings your Nuvio phone number)?
19. When will you be offering Nuvio phone numbers where I live?
20. How do I cancel my Nuvio service?
