Vertical Solutions

Hosted PBX

Hosted PBX gives businesses the features of a traditional PBX system as a internet based service, plus some additional features that a hardware PBX couldn’t do. Nuvio Phone is subscription based, like your cell phone and easily scalable, both up and down depending on the needs of the company. Rich in features like the Hardware PBX, the Hosted PBX allows businesses to have a PBX phone system at a low upfront cost. There isn’t any PBX equipment to buy or maintain. This allows companies with a small IT department flexibility. Administration is done through a web interface, so making changes and updates can be done anywhere in the world where there is an Internet connection.

Advantages of Hosted PBX

• Take your office anywhere With IP based phones, you can now take your phone with you, plug it in to any Internet connection, and you have your same office number anywhere in the world.
• Easy Web-Based Administration With Hosted PBX you get the advantage of administrating your PBX through a web browser. Add phone numbers, extensions, and call handling. Turn on the call forward function and have it ring to your cell phone. No phone, no problem, simply check your important voice mails through your administration account, through your Blackberry, or other cell phone.
• Low upfront cost Since there isn’t a PBX system to buy and install, the initial upfront cost is much cheaper then the traditional PBX install.
• Low support cost A good Hosted PBX service provider, will provide free technical support to both end users and administrators, so there is no need to staff a team of IT professionals and support technicians to help support the PBX system.
• Scalability Add and remove phone lines when you need to. Add and remove extensions with a click of the mouse. Setup an auto-attendant and call queues to help manage call volume.
• Reliability A good Hosted PBX company will have a complete redundant backup system, so that in the event of an power outage, they can provide constant service to all of there customers.

SIP Trunking

Improve the Capabilities of Your Existing Telecommunications System and Reduce Local and Long Distance Operating Costs

Nuvio’s n Connect allows you to obtain increased calling capacity, cost savings and feature benefits to maximize your investment in your PRI or SIP enabled PBX/Hybrid telecommunications system.

nConnect Advantages

• nConnect can merge separate phone and Internet access services into a single solution; optimizing your business with advanced system capabilities.
• Eliminate costly pay-as-you-go based services by providing unlimited local and long distance calling while delivering high-speed Internet access.
• Increase the capacity of incoming & outgoing calls while reducing expenses. nConnect utilizes the G729 protocol thereby reducing voice bandwidth requirements from 80 Kbs per call to 24 Kbs per call
  
• Integrate voice and data communications with multiple office locations and eliminate long distance charges and other network expenses.
• Class 5 features including hunt groups, call restriction, caller ID block/unblock, anonymous call rejection, 411 and 911/E911 services.
• Existing telephone and toll-free numbers can be retained.
• Single consolidated monthly billing statement.
• A true alternative to your local telephone company; charges are at a fixed monthly cost.
• Peace of mind from a reliable carrier-grade network and 24/7 system monitoring.
• Your company also gains a keen technological advantage over your competition now-- and into the future.

Cloud Computing

Coming soon...

Disaster Recovery

In contrast to traditional trunks, Nuvio’s nConnect is disaster survivable. The Nuvio nConnect Management Portal allows you to program your telephone numbers to bypass your telephone system and be switched to other locations.

nConnect Provides Disaster Recovery
According to the Department of Homeland Security (DHS), all organizations should have a disaster preparedness plan or Continuity of Operation Plan (COOP) in case of natural disasters or private network LAN/WAN failures. Before IP telephony, it would have been hard to preserve telephone operations during a crisis; circuited-switched telephony systems rely on a direct electrical connection to the local telephone company’s Central Office.

In contrast to traditional telephony systems, Nuvio’s nConnect disaster survivable. The VoIP soft switch platform is based on packet-switching from remote media gateways. This allows you to program your telephone numbers to bypass your telephone system and be switched to other locations. Outgoing calls can also be made from another location or from your computer.

Disaster Recovery Advantages

• Phone calls can be quickly rerouted to other locations, at home workers or mobile phones.
• Our intuitive Customer web portal can be accessed from any internet connection
• Business performance is not interrupted in the event of a natural disaster.
• Customer support services for clients stay intact.
• Management can communicate with local, state and federal authorities.
• Dialog and communication with employees is continued.
• Office numbers can be accessed anywhere, anytime.
• Peace of mind from a reliable carrier-grade network and 24/7 system monitoring.