 |
Retail outlets are under ongoing pressure to keep running expenses low while providing excellent customer service and contact abilities. Nuvio’s business telephony solutions allow retail establishments to present a professional phone system to incoming callers, while keeping running costs low.
Key Features for Retail Customers: |
|
Simultaneous Ringing
Simultaneous ringing allows you to set incoming calls to ring multiple phone numbers at once. This is extremely useful if you are constantly moving from your desk to various locations and need to be able to take calls without making incoming callers take the time to find you.
Music on Hold
Music on Hold gives allows the caller to hear music anytime they are put on hold or transferred, the music provides a level of professionalism that lets callers know you are attentive to details when handling their needs.
Toll-Free Numbers
Toll-Free numbers are the hallmark of a successful customer oriented business. They allow callers to know that their needs are important to you and that they are free to call in to your business without charge. A toll-free number is a must-have in today’s customer oriented market.
Intercom Calling
Intercom calling allows you to place an internal call to an extension or call group using the speakerphone function of the desk set. This allows users to communicate with each other, without having to stop what they are doing and walk over to pick up the call.
Hunt Groups
Hunt groups allows for incoming calls to ring a series of extensions in a group to find an available recipient. Companies can have multiple call groups for internal departments such as sales, support or marketing. With hunt groups you can change the priority of extensions so that the most available/experienced users are rung first.
Call Transfer
Call Transferring is a ubiquitous and necessary feature of any modern phone system. Nuvio’s systems allow users to transfer calls internally, or externally in a variety of ways.
|
|
